Privacy Policy

As a recruitment agency, the Humanlab collects and processes personal data relating to job applicants who may be applying for temporary or permanent work, within clients or third-party hirers.

We are committed to being transparent about how we collect, use, store, transfer and retain this data and in meeting our data protection obligations.

What information do we collect?

  • Your name, address and contact details, including email address, social media addresses, and telephone numbers;
  • Details of your qualifications, skills, experience and employment history;
  • Information about your current level of remuneration, including benefit entitlements;
  • Whether or not you have a disability for which the company needs to make reasonable adjustments during the recruitment process.

We may also collect personal data about you from social networks or third parties, such as references.

Data will be stored in a range of different places, including on our databases, in HR management systems and on other IT systems (including email).

Why do we process your personal data?

We need to process data to assess your suitability for work or employment in advance of entering into a contract with you.

We have a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows the company to manage the recruitment process, assess and confirm a candidate’s suitability for employment or work and, in some cases, decide to whom to offer work to. We may also need to process data from job applicants to respond to and defend against legal claims.

Who has access to data?

Your information may be shared for the purposes of the recruitment exercise. This includes sharing with members of The Humanlab team, our clients and our HR and IT providers who may need to access the data for the necessary performance of their roles.

The company will not share your data with third parties, unless your application for employment is successful and it makes you an offer of employment or if it needs to defend a claim or share the information for audit purposes.

It is possible that your data may be transferred outside the European Economic Area (EEA) however this is kept to an absolute minimum and if done so, will ensure that the third-party providers are GDPR compliant in all aspects of data security.

How do we protect data?

The company takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

How long do we keep your data?

If you agree to allow the company to keep your personal data on file, the company will hold your data on file for a further unlimited period for consideration for future employment opportunities or until such time that you request that the data be deleted.

If your application for employment is successful, personal data gathered during the recruitment process will be transferred and electronic personal file and retained during your employment.

You can:

require the company to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing; and object to the processing of your data where the company is relying on its legitimate interests as the legal ground for processing. If you would like to exercise any of these rights, please contact us by email:

GDPR Commitment

The General Data Protection Regulation (GDPR) is the latest EU data privacy and protection framework which is effective from 25th of May 2018.

The Humanlab agency provide recruitment services to businesses the introduction of candidates for temporary or permanent job vacancies.

In the effective delivery of our services we accept that we are a “controller” and a “processor”, as defined within GDPR, of personal data and, in some cases, special categories of personal data for individuals who register with us.

In the effective delivery of our services we accept that we are a “controller” and a “processor”, as defined within GDPR, of personal data and, in some cases, special categories of personal data for individuals who register with us.

We identify that the processing of such data is fundamental to the delivery of our service and commit to doing as such as is reasonably possible to ensure that it is processed responsibly, transferred to third parties responsibly, kept safe, erased when no longer required and that we take our obligations and responsibilities under GDPR seriously.

We are committed to GDPR compliance including building GDPR into our current and future processes, into our day to day working and contractual commitments with our customers, suppliers, applicants, workers and employees.

Getting GDPR compliant has required the evolution of our current data protection policies and processes, clarifying, improving and maintaining key data protection and privacy controls to ensure that we are GDPR compliant.

Aspects of The Humanlab agency from a GDPR point of view:

Expert Knowledge

We employ and work with security and privacy professionals to maintain our systems, develop security review processes, build security infrastructure, and implement our security policies.

Our team engages with clients and contacts to shape our services in a manner that helps them meet their compliance needs.

Our Policies

Our privacy policies in relation to Applicants, Agency Workers and Employees have been developed to provide full transparency to the individual concerned and are publicly available on our website.

We are committed to only requesting and processing personal data and special categories of personal data which is required either;

  • For the fulfilment of a contract;
  • Because it is legally required;
  • For a legitimate business reason.

Outside of these circumstances, other data will only be obtained and processed when freely given consent has been provided by the individual. There will be no discrimination if consent is withheld.

Data Processing & Security

We promise to maintain a high level of security. Any personal data or special categories of personal data that an individual provides will only be processed in accordance with our policies and will be stored securely in an electronic or hard copy form.

Our IT systems are well supported with fully compliant GDPR providers who place security.

We are able to amend, supply or delete personal data or special categories of personal data at any time upon request and commit to doing this without unreasonable delay, unless we require it to be kept lawfully or for legitimate business reasons.

We commit to retaining personal data and records only for periods of time which are deemed to be relevant and justifiable.

Any questions or queries can be directed to: